APINot checked
INTERNAL TOOL · NO TOKEN PERSISTENCE · NOT A DIALER
Ringnoted operator lab
SESSION
Worker and authentication
or
PREFLIGHT
Operator checks
SessionToken optional on health
PresetsNot checked
InboxNot checked
NotifyNot checked
NumbersNot checked
VIPNot checked
Owned numbers appear here after a signed-in Health check.
IVR PRESETS
Shallow phone flows
Sign in or paste a diagnostic token, then run Health to load presets.
After sign-in, Simulate A/B/C stays available. Owned presets are used once GET /presets succeeds; local create defaults are used only when that list loaded and none of that type exist. A failed presets request does not substitute defaults. Simulate B reads skip_if_busy from the owned B config (default false). Owner busy plus skip_if_busy jumps to take-message.
PRESET A
DTMF menu
Play a spoken menu, collect digits, and route to a configured action. Simulate walks the local call-flow plan. No carrier.
PRESET B
Ring then message
Ring the owner first; if unanswered, take a local message. Optional whisper screens the owner with DTMF 1/2 before the ring. Skip-if-busy jumps to take-message when the owner is busy. Telephony still owns any real dialer.
PRESET C
After-hours
Skip the ring, play the after-hours prompt, and preview notify fan-out. Local IVR simulate · no carrier.
VIP NUMBERS
Whitelist bypass
Simulate VIP bypass uses the owned GET /vip-numbers list. Enter a caller E.164 that matches a loaded VIP row to walk ring then message and skip menu/hours. Whisper screens first when an enabled B preset has whisper_enabled, or when Screen VIP too is checked. Skip-if-busy is read from the owned B config (default false); Owner busy plus that flag jumps to take-message.
No VIP numbers. Add an E.164 caller with an optional label.
NOTIFY TARGETS
Fan-out destinations
No notify targets. Add an email or SMS destination with a label.
PROTOCOL